Any passengers in need of information
regarding fixed-route bus service schedules, bus stop locations,
etc. and eligible persons who wish to use Trans-AID services to
schedule trips in advance of the day they wish to travel, should
call the Mobility Management Department.
The friendly and knowledgeable staff
will assist callers via the telephone.
even plan a trip for you when you want to ride the bus or use Trans-AID.
Passengers with disabilities may qualify for
half-fare bus passes for fixed-route transportation. To request
an application contact WSTA's ADA
Coordinator at 336-727-2000.
After WSTA has received your complete application and you are
determined eligible for the half –fare program, you will receive a
temporary half-fare ID card by mail. The green ID card will not
have a photograph on it; however it can be used along with a
half-fare pass which must be shown to the operator when you board
Within a period of 30 days, you can be photographed for a permanent
Transit ID card on the 2nd floor of the Clark Campbell
Transportation Center in the Mobility Management office.
Once you have received your permanent picture ID, you will be able
to use public transportation at half fare; which is 50 cents. The ID
card must be shown each time you board the bus.
For eligible riders who are elderly and/or have
a disability that prevents them from riding the fixed route service,
WSTA operates Trans-AID, a paratransit service for elderly and disabled
passengers. For information on how to qualify for eligibility to
use Trans-AID services, contact the WSTA ADA Coordinator, at 336-727-2000.