top of page

336-727-2000

  • Facebook
  • Instagram
  • LinkedIn
Bus
Umo_Logo

Say Hello to Umo!

Umo_Logo

WSTA’s new Umo Mobility platform is changing the way you ride! This smart, account-based system replaces paper passes and cash fares with smooth, simple technology that keeps you moving.

​

You’ve got options:
Download the Umo App or grab a Umo Smartcard.
Then, load your fare through the app or online—it’s that easy.

​

When you’re ready to ride, simply scan your app or tap your card on the bus reader and go. Umo makes paying your fare fast, convenient, and completely hassle-free.

​

With Umo, riding WSTA has never been easier or more efficient. Let’s move this city—the smart way.

Why You’ll Love Umo

love UMO

​

Umo makes riding WSTA easier, faster, and smarter. Check out all the ways it works for you:

​

Easy Boarding
Just tap your Umo Smartcard or scan your Umo Mobile App QR code on the bus reader when the light flashes, you’re good to go!

​

Automatic Transfers
No more paper slips or confusion. Umo tracks your transfers automatically so you can connect across routes without extra hassle—or extra cost.

​

Save Money
Ride more, spend less! With Umo’s fare capping, you’ll never pay more than $2 per day. Once you hit that cap, the rest of your rides that day are free.

​

Buy Anytime, Anywhere
Purchase passes or load Umo Cash straight from your phone or online. No need to visit the Transit Center, Umo travels with you.

​

Pass Protection
Register your account and your balance is safe even if your card is lost or stolen.

​

Stay in the Know
Set up notifications to remind you when your balance is low or your pass is about to expire.

Umo FAQ

umo question

​

1. How can I get the Umo Mobile App?
You can download the Umo Mobility App to any compatible smartphone from the Google Play Store or Apple App Store.

​

2. How do I pay my fare using the Umo Mobile App?
It’s easy! When you buy a pass or load Umo Cash, your QR code will appear in your Umo Wallet within the app. When boarding, simply open the app, select your QR code, and hold your phone up to the Umo Reader on the bus. The reader will scan your code—once you see the light and hear the beep, you’re good to go!

​

3. What are the advantages of using the Umo Mobile App?
The Umo App gives you complete flexibility:

  • Buy your pass anytime, anywhere, whether you’re at home or waiting at the stop.

  • Check your balance, active passes, and ride history instantly.

  • No need to carry cash or a card, your phone is your pass!

​

4. What can I do with the Umo Mobile App?
With the Umo App, you can:

  • Purchase bus passes or load Umo Cash

  • Create and manage your Umo Account

  • Scan your phone to pay your fare

  • View your ride and payment history

​

5. How much does the Umo Mobile App cost?
The Umo App is free to download and use!
Your mobile provider’s data rates may apply when using the app over a cellular connection.

​

6. What is the Umo Mobile App?
The Umo Mobile App is your all-in-one tool for riding with WSTA. It lets you create an account, buy passes, manage your balance, and board the bus all from your smartphone.

​

7. I received a benefit code. How do I load it to my account? Open your Umo App and follow the steps  to apply your code directly to your account.

What if I am a half fare rider?

Half Fare

WSTA offers a half-fare discount on standard fares for Seniors (age 60 and over), Persons with Disabilities, Service Connected Veterans, and Medicare Cardholders.

To receive the discounted fare on WSTA passes or stored-value trips.

Once approved, WSTA will update your Umo account so you can purchase passes or use stored value at the reduced rate. Please note that you must be registered before buying your pass discounts cannot be applied retroactively, and fares purchased prior to enrollment are not refundable.

​

Half Fare Application - UMO Update – Fill out form

Umo Mobile

UMO Mobile

Riding with WSTA using the Umo Mobile App is quick and convenient. With just a few taps on your smartphone, you can purchase your bus pass anytime, anywhere.

When you’re ready to ride, simply open your Umo Wallet, show your QR code to the Umo Reader as you board, and you’re good to go!

Umo Mobile makes paying your fare simple no cash, no paper, no hassle.

​

Your Ride. Your City. Your Move.

​

Get the Umo Mobility Mobile App from the App Store or Google Play Store.

Who is WSTA

The Winston-Salem Transit Authority (WSTA) was established in 1972 to provide public transportation services to the residents of Winston-Salem, North Carolina. Over the years, WSTA has expanded its services to include paratransit and other amenities. Today, WSTA operates a large fleet and serves a considerable number of passengers on a daily basis.

​

In 2024, the City of Winston-Salem voted to approve a contract with RATP Dev USA to begin operating the Winston-Salem Transit Authority’s bus system. Service under the new contract began August 1, 2024.

Use the link below to learn more about RATP Dev USA

RATP Dev USA Logo

Hours of Operation

Monday - Friday 5:00am - 11:00pm

Saturday 6:00am - 11:00pm

Sunday 7:00am - 6:30pm

​

Clark Campbell Transportation Center

100 W 5th Street, Winston-Salem, NC 27101

Hampton Haith Admin Building

1060 North Trade Street, Winston-Salem, NC 27101

336-727-2000

To file an 

ADA complaint click here

  • Facebook
  • LinkedIn
  • Instagram

© 2024 bpwsta

bottom of page