WSTA Flex | WSTA

Coming January 2027

Meet WSTA FLEX, Winston-Salem Transit Authority’s new on-demand microtransit service!

Designed around your schedule, WSTA FLEX gives you more freedom and flexibility to

get where you need to go, making public transportation more convenient than ever.

Stay tuned to this page for all updates as we approach launch!

How to ride WSTA-Flex

Whether you’re heading to work, shopping, have
appointments, or are connecting to a WSTA bus route, WSTA FLEX makes getting around easier. Simply book a ride, head to your designated pickup location, and enjoy convenient transportation within your service zone.

WSTA Flex is a curb to curb, on demand service within a Flex Zone, with transfer points to WSTA fixed route buses. Rides. are shared when neccesary and trips are on a first come first served basis. Wait times may apply during peak hours.

How will I book a trip?

You will be able to book a ride through the app or by calling customer service within 30 minutes of your desired trip time.

How much will Flex cost?

Fare for Flex rides will be $2.00 with transfer
discounts when coming from fixed route.

This service is a UMO payment only service.

Who can ride?

WSTA Flex is open to riders of all ages
(children must be accompanied by an adult),
and vehicles are ADA accessible.
Ride times are subject to availability.

WSTA Flex Zones

The WSTA Flex Blue and WSTA Flex Red service zones is highlighted on the maps, bringing more freedom and flexibility to the way you travel! Whether you live, work, shop, or spend time in the area, WSTA Flex makes getting around easier with convenient curb-to-curb transportation to destinations throughout the zone.

WSTA Flex Red Zone